{"id":9,"date":"2026-08-13T10:32:59","date_gmt":"2026-08-13T10:32:59","guid":{"rendered":"https:\/\/envelopedock.com\/how-to-order\/"},"modified":"2026-09-11T17:04:54","modified_gmt":"2026-09-11T17:04:54","slug":"how-to-order","status":"publish","type":"page","link":"https:\/\/envelopedock.com\/ru\/how-to-order\/","title":{"rendered":"\u041a\u0430\u043a \u0437\u0430\u043a\u0430\u0437\u0430\u0442\u044c \u0438\u043d\u0434\u0438\u0432\u0438\u0434\u0443\u0430\u043b\u044c\u043d\u044b\u0435 \u043a\u043e\u043d\u0432\u0435\u0440\u0442\u044b \u2014 \u043f\u043e\u043b\u043d\u043e\u0435 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e | EnvelopeDock"},"content":{"rendered":"<div class=\"breadcrumb\"><div class=\"breadcrumb-inner\"><a href=\"\/\">Home<\/a><span class=\"breadcrumb-sep\">\/<\/span><span>How to Order \u2014 Read Before Ordering<\/span><\/div><\/div>\n\n<article class=\"page-body\">\n\n<h1>How to Order Custom Envelopes \u2014 Artwork Guide, MOQ &amp; Production Timeline<\/h1>\n\n<div class=\"intro\">\n  <strong>\ud83d\udccb Read before placing your order.<\/strong> This page explains everything you need to know before ordering custom envelopes \u2014 file preparation, color specifications, production timelines, quality standards, and after-sales policies. A few minutes here saves days of back-and-forth later. <em>If anything is unclear, contact us \u2014 we'll walk you through it.<\/em>\n<\/div>\n\n<!-- \u2500\u2500 1. ARTWORK & FILES \u2500\u2500 -->\n<h2>1. Artwork Preparation &amp; File Requirements<\/h2>\n<p>Getting your artwork right before submission is the single biggest factor in a smooth production run. Please review each requirement below.<\/p>\n\n<h3>Accepted File Formats<\/h3>\n<table>\n  <thead><tr><th>Format<\/th><th>Preferred?<\/th><th>Notes<\/th><\/tr><\/thead>\n  <tbody>\n    <tr style=\"background:#e8f0fe\"><td><strong>AI (Adobe Illustrator)<\/strong><\/td><td>\u2705 Preferred<\/td><td>Vector format, fonts outlined, CMYK color mode<\/td><\/tr>\n    <tr style=\"background:#e8f0fe\"><td><strong>PDF (Press Quality)<\/strong><\/td><td>\u2705 Preferred<\/td><td>Embed all fonts, include bleed if required<\/td><\/tr>\n    <tr><td>EPS<\/td><td>\u2705 Acceptable<\/td><td>Ensure all elements are embedded<\/td><\/tr>\n    <tr><td>CDR (CorelDRAW)<\/td><td>\u26a0\ufe0f Acceptable<\/td><td>Convert text to curves, embed all images<\/td><\/tr>\n    <tr><td>PSD (Photoshop)<\/td><td>\u26a0\ufe0f Acceptable<\/td><td>300+ DPI, CMYK, flattened<\/td><\/tr>\n    <tr><td>PNG \/ JPG<\/td><td>\u274c Not recommended<\/td><td>Low resolution; may cause quality loss in offset printing<\/td><\/tr>\n  <\/tbody>\n<\/table>\n\n<h3>Essential Artwork Rules<\/h3>\n\n<ul>\n  <li><strong>Color mode: CMYK only.<\/strong> All files must be in CMYK color mode. RGB files will be converted during prepress, which may cause color shifts. We are not responsible for color variations caused by RGB submissions.<\/li>\n  <li><strong>Resolution: 300 DPI minimum.<\/strong> Images below 300 DPI will appear blurry or pixelated in print. Convert all embedded images to 300 DPI CMYK bitmaps before submission.<\/li>\n  <li><strong>Fonts must be outlined or embedded.<\/strong> Convert all text to outlines (curves) before saving. Missing fonts cause substitution and layout shifts. If you can't outline, embed the font files.<\/li>\n  <li><strong>Bleed: 3 mm (\u215b\") on all sides.<\/strong> If your design extends to the envelope edge, add 3 mm bleed. Content that should not be cut should stay at least 5 mm from the trim edge.<\/li>\n  <li><strong>Black text: use single black (K=100).<\/strong> Do not use four-color black (C100 M100 Y100 K100) for body text \u2014 it causes registration blur and ghosting on offset presses. Use K=100 only for text; use rich black (C30 M20 Y10 K100) for large solid black areas.<\/li>\n<\/ul>\n\n<div class=\"warning\">\n  <strong>\u26a0\ufe0f Common issues that delay production:<\/strong><br>\n  \u00b7 Hidden or unembedded images from web copy-paste \u2014 always convert to bitmap<br>\n  \u00b7 Transparencies, gradients, and drop shadows not flattened \u2014 convert to bitmap before submission<br>\n  \u00b7 Text too close to trim edge \u2014 maintain 5 mm safe margin<br>\n  \u00b7 Overprint fill accidentally enabled \u2014 check your file's overprint settings\n<\/div>\n\n<h3>Envelope-Specific Layout Notes<\/h3>\n<ul>\n  <li><strong>Flap orientation matters.<\/strong> For open-side envelopes (#10 style), the flap is on the top edge; for open-end (catalog style), the flap is on the short side. Indicate clearly in your file or order notes.<\/li>\n  <li><strong>Window positioning.<\/strong> If your envelope includes a window, specify the exact distance from the left and bottom edges (in mm). Our standard window is 28 mm \u00d7 105 mm positioned 20 mm from left, 15 mm from bottom \u2014 let us know if yours differs.<\/li>\n  <li><strong>Inside printing.<\/strong> If printing on the inside of the envelope (security tint, pattern), note that the artwork for the inside face should be rotated 180\u00b0 relative to the outside face.<\/li>\n  <li><strong>Glue flap area.<\/strong> Do not place ink or coating on the glue flap area \u2014 it weakens adhesion. Leave a 15 mm clear zone along the flap edge.<\/li>\n<\/ul>\n\n<!-- \u2500\u2500 2. COLOR \u2500\u2500 -->\n<h2>2. Color Accuracy &amp; Expectations<\/h2>\n\n<p>We use CIP3 color management across our production line. However, the following factors affect final color appearance \u2014 please understand them before placing your order.<\/p>\n\n<h3>Monitor vs Print Color<\/h3>\n<p>Your monitor uses RGB light to display color; offset printing uses CMYK ink. The two color spaces are fundamentally different \u2014 printed color will always appear different from what you see on screen. Do not use your monitor as the color reference. If color accuracy is critical, <strong>request a physical proof<\/strong> or provide a Pantone color reference.<\/p>\n\n<h3>Paper Affects Color<\/h3>\n<p>The same CMYK values produce different visual results on different papers. Uncoated paper (white wove, kraft) absorbs more ink and appears darker and less vivid than coated paper. Expect approximately 10\u201315% deeper color on uncoated stock compared to how it appears on coated samples.<\/p>\n\n<h3>Batch-to-Batch Variation<\/h3>\n<p>Offset printing has inherent batch-to-batch variation due to temperature, humidity, and press calibration. Color variation within \u00b15% between batches is normal and within industry standards. If exact color matching across multiple orders is required, please specify this when ordering \u2014 we'll retain your color profile for repeat orders.<\/p>\n\n<div class=\"tip\">\n  <strong>\ud83d\udca1 For color-critical orders:<\/strong> Request a press proof (wet proof) before full production. We'll run a small batch on the actual press and paper stock for your approval. This is the only way to guarantee exact color matching.\n<\/div>\n\n<!-- \u2500\u2500 3. MOQ & PRICING \u2500\u2500 -->\n<h2>3. MOQ, Pricing &amp; Order Quantities<\/h2>\n\n<table>\n  <thead><tr><th>Order Type<\/th><th>Standard MOQ<\/th><th>Notes<\/th><\/tr><\/thead>\n  <tbody>\n    <tr><td>Blank envelopes (standard sizes)<\/td><td>500 pcs<\/td><td>In-stock paper only<\/td><\/tr>\n    <tr><td>Custom printed envelopes (1-color)<\/td><td>1,000 pcs<\/td><td>Includes plate setup<\/td><\/tr>\n    <tr><td>Custom printed envelopes (full-color)<\/td><td>500 pcs<\/td><td>Offset or digital<\/td><\/tr>\n    <tr><td>Custom size (new cutting die)<\/td><td>2,000 pcs<\/td><td>One-time die cost applies<\/td><\/tr>\n    <tr><td>Specialty finishes (foil, emboss)<\/td><td>500 pcs<\/td><td>Additional per-unit cost<\/td><\/tr>\n  <\/tbody>\n<\/table>\n\n<p><strong>Quantity tolerance:<\/strong> Due to production setup and spoilage, actual quantity delivered may vary \u00b15% from the ordered quantity. This is standard in the printing industry and does not qualify for refund or credit within this range. If exact quantities are required for your application, please specify this when ordering.<\/p>\n\n<!-- \u2500\u2500 4. PRODUCTION TIMELINE \u2500\u2500 -->\n<h2>4. Production Timeline<\/h2>\n\n<table>\n  <thead><tr><th>Stage<\/th><th>Duration<\/th><th>What Happens<\/th><\/tr><\/thead>\n  <tbody>\n    <tr><td>Quote &amp; confirmation<\/td><td>Within 24 hours<\/td><td>We review your specs and provide a detailed quote<\/td><\/tr>\n    <tr><td>Artwork check &amp; proof<\/td><td>1\u20133 business days<\/td><td>Prepress checks your files; we send a digital proof for approval<\/td><\/tr>\n    <tr><td>Plate\/die preparation<\/td><td>2\u20134 business days<\/td><td>Printing plates and\/or cutting dies are manufactured<\/td><\/tr>\n    <tr><td>Production<\/td><td>7\u201315 business days<\/td><td>Full production run with inline QC<\/td><\/tr>\n    <tr><td>Packing &amp; shipping prep<\/td><td>1\u20132 business days<\/td><td>Carton packing, palletizing, customs documentation<\/td><\/tr>\n    <tr style=\"background:#e8f0fe\"><td><strong>Total (typical)<\/strong><\/td><td><strong>12\u201325 business days<\/strong><\/td><td><strong>From order confirmation to ready-to-ship<\/strong><\/td><\/tr>\n  <\/tbody>\n<\/table>\n\n<div class=\"tip\">\n  <strong>\u23f1 Rush orders:<\/strong> Expedited production is available for most orders, reducing total turnaround by 30\u201350%. Rush fees apply. Contact us with your deadline before placing a rush order.\n<\/div>\n\n<!-- \u2500\u2500 5. SHIPPING \u2500\u2500 -->\n<h2>5. Shipping &amp; Delivery<\/h2>\n\n<ul>\n  <li><strong>We ship worldwide<\/strong> to 30+ countries via sea freight (cost-effective, 15\u201335 days) or air freight (faster, 5\u201310 days).<\/li>\n  <li><strong>Shipping cost<\/strong> is quoted based on order volume\/weight and destination. It is included in your final quote \u2014 no surprise fees.<\/li>\n  <li><strong>Customs clearance:<\/strong> We provide all necessary export documentation (commercial invoice, packing list, certificate of origin). Import duties and taxes in the destination country are the buyer's responsibility.<\/li>\n  <li><strong>Inspection before shipment:<\/strong> We recommend you or a third-party inspector examine goods before they leave our factory. We'll coordinate the inspection schedule.<\/li>\n<\/ul>\n\n<!-- \u2500\u2500 6. QC & AFTER-SALES \u2500\u2500 -->\n<h2>6. Quality Assurance &amp; After-Sales Policy<\/h2>\n\n<h3>Our Quality Commitment<\/h3>\n<p>Every order passes through three inspection checkpoints: raw material inspection (paper weight, color consistency), in-production sampling (print alignment, glue adhesion, cutting accuracy), and pre-shipment QC (random batch sampling, dimensional verification). If we find an issue, we fix it before it reaches you.<\/p>\n\n<h3>After-Sales Policy<\/h3>\n<ul>\n  <li><strong>Inspection window:<\/strong> Inspect your order within 10 business days of receipt. Any quality issues must be reported within this window. We retain your production files and samples for 30 days for issue investigation.<\/li>\n  <li><strong>Valid quality claims:<\/strong> Print misregistration (off by more than 1.5 mm), incorrect dimensions (deviating from approved spec), missing or incorrect features (wrong window position, wrong closure type), manufacturing defects (glue failure, torn paper).<\/li>\n  <li><strong>Not covered:<\/strong> Color variation within \u00b15% of approved proof, quantity variance within \u00b15%, issues caused by incorrect artwork submitted by the buyer, damage during shipping (we'll help file a carrier claim), consequential losses (missed events, campaign delays).<\/li>\n  <li><strong>Resolution:<\/strong> Valid claims are resolved by reprint (for production errors) or credit (for minor issues). We do not issue refunds for printed custom orders \u2014 we reprint to correct the issue.<\/li>\n<\/ul>\n\n<div class=\"warning\">\n  <strong>\u26a0\ufe0f Important:<\/strong> For time-sensitive orders (trade shows, product launches, seasonal campaigns), we strongly recommend placing your order 4\u20136 weeks before your deadline to allow for production, shipping, and any unforeseen delays. We cannot be held responsible for missed deadlines due to last-minute ordering.\n<\/div>\n\n<!-- \u2500\u2500 7. PROHIBITED CONTENT \u2500\u2500 -->\n<h2>7. Prohibited Content<\/h2>\n<p>We reserve the right to refuse or cancel orders containing:<\/p>\n<ul>\n  <li>Content that violates any applicable laws or regulations<\/li>\n  <li>Hate speech, discriminatory content, or content promoting violence<\/li>\n  <li>Counterfeit or fraudulent materials<\/li>\n  <li>Content that infringes third-party intellectual property rights<\/li>\n<\/ul>\n<p>Orders containing prohibited content that are discovered after production will be destroyed and are not eligible for refund.<\/p>\n\n<!-- CTA -->\n<div class=\"cta-strip\">\n  <h3>Ready to order? Let's make sure everything is perfect.<\/h3>\n  <p>Contact us with your specifications \u2014 we'll review your artwork, confirm pricing, and guide you through the process.<\/p>\n  <a href=\"\/request-quote\/\">Request a Free Quote \u2192<\/a>\n<\/div>\n\n<\/article>\n<style>\n\/* \u2500\u2500 CTA \u6587\u5b57\u989c\u8272\u4fee\u6b63\uff08\u4e3b\u9898 .cta-strip h3\/p \u88ab\u540e\u9762\u7684 .page-body h3\/p \u8986\u76d6\uff09 \u2500\u2500 *\/\n.page-body .cta-strip{background:var(--red);text-align:center;border-radius:8px;padding:32px 36px;margin:40px auto;max-width:900px}\n.page-body .cta-strip h3{color:#fff;font-family:var(--ff-s);font-size:20px;font-weight:600;margin-bottom:8px}\n.page-body .cta-strip p{color:rgba(255,255,255,.85);font-size:13.5px;margin-bottom:20px}\n.page-body .cta-strip a{display:inline-block;background:#fff;color:var(--red);font-size:13.5px;font-weight:700;padding:12px 32px;border-radius:4px}\n.page-body .cta-strip a:hover{background:#f0f0f0}\n\/* \u2500\u2500 \u5185\u5bb9\u5bfc\u822a\uff08TOC\uff09\u5e03\u5c40 \u2500\u2500 *\/\n.hto-layout{max-width:1100px;margin:0 auto;padding:0 clamp(16px,4vw,48px)}\n.hto-layout .toc{position:sticky;top:130px}\n.hto-layout .page-body{max-width:none;margin:0;padding:32px 0 48px}\n@media(max-width:860px){.hto-layout{grid-template-columns:minmax(0,1fr)}.hto-layout .toc{display:none}}\n<\/style>\n\n<script>\n\/* TOC \u5185\u5bb9\u5bfc\u822a\uff1a\u4ece article.page-body \u7684 h2 \u751f\u6210\u5de6\u4fa7\u76ee\u5f55 *\/\n(function(){\n  var art = document.querySelector('article.page-body');\n  if(!art || art.getAttribute('data-toc-done')) return;\n  var hs = art.querySelectorAll('h2');\n  if(hs.length < 3) return;\n  art.setAttribute('data-toc-done','1');\n\n  var nav = document.createElement('nav');\n  nav.className = 'toc';\n  var ttl = document.createElement('h3');\n  ttl.textContent = 'On this page';\n  nav.appendChild(ttl);\n\n  var links = [];\n  Array.prototype.forEach.call(hs, function(h, i){\n    if(!h.id) h.id = 'hto-sec-' + i;\n    var a = document.createElement('a');\n    a.href = '#' + h.id;\n    a.textContent = h.textContent.replace(\/^\\s*\\d+\\.\\s*\/, '').trim();\n    a.addEventListener('click', function(e){\n      e.preventDefault();\n      var y = h.getBoundingClientRect().top + window.pageYOffset - 135;\n      window.scrollTo({ top: y, behavior: 'smooth' });\n      setActive(h.id);\n      history.replaceState(null, '', '#' + h.id);\n    });\n    nav.appendChild(a);\n    links.push(a);\n  });\n\n  function setActive(id){\n    Array.prototype.forEach.call(nav.querySelectorAll('a'), function(a){\n      a.classList.toggle('active', a.getAttribute('href') === '#' + id);\n    });\n  }\n\n  var layout = document.createElement('div');\n  layout.className = 'pillar-layout hto-layout';\n  art.parentNode.insertBefore(layout, art);\n  layout.appendChild(nav);\n  layout.appendChild(art);\n\n  function spy(){\n    var y = window.pageYOffset + 150;\n    var cur = hs[0].id;\n    Array.prototype.forEach.call(hs, function(h){\n      if(h.getBoundingClientRect().top + window.pageYOffset <= y) cur = h.id;\n    });\n    setActive(cur);\n  }\n  window.addEventListener('scroll', spy, { passive: true });\n  spy();\n})();\n<\/script>\n","protected":false},"excerpt":{"rendered":"Home\/How to Order \u2014 Read Before Ordering How to Order Custom Envelopes \u2014 Artwork Guide, MOQ &amp; Production Timeline \ud83d\udccb Read before placing your order. This page explains everything you need to know before ordering custom envelopes \u2014 file preparation, color specifications, production timelines, quality standards, and after-sales policies. A few minutes here saves days [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_metadesc":"Complete guide to ordering custom envelopes. 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